Technology Services

Trying to do a screen capture and it is not working? Well the preference is probably corrupt. Try this to fix it:

GO to:

users/yourname/library/preferences/com.apple.screencapture.plist

Take the plist to the trash and empty the trash. Then do a restart. This will rebuild the preference and it should start working again.

We’ve discovered a hiccup in Windows 7 when trying to connect to Samba shares residing on Linux File Servers.   Apparently the default security settings in Windows 7 do not play well with default config we use on our Linux Samba servers.  Things will work with a couple of tweaks to the security settings on the Windows side.  See the following:

Open Control Panel – Administrative Tools – Local Security Policy
Select Local Policies – Security Options
Select Network security: LAN Manager authentication level
Change setting to: Send LM & NTLM responses
Next
Select Minimum session security for NTLM SSP
Change setting to: Disable Require 128-bit encryption

my SMB server worked after changing those two options

Had trouble setting up email access on a Nokie Lumia 900 running Windows Phone 7.  One of the errors you’ll get is “Error Code 80072FA8″.  After some searching I found the following link on how to setup GoDaddy email.  It seems the process also works with Lane ESD email.

Go to: Settings -> email and accounts -> Add and account -> Advanced setup -> Internet email account.

Incoming server is mail.lesd.k12.or.us
Outgoing server is smtp-auth.lesd.k12.or.us
Protocol is IMAP4

Lane ESD has links to the rest of the settings.

A reminder to myself….  THIS is a handy site with useful info on how to use Apple Remote Desktop to push various updates to MacBooks.  We are using ARD to push out Printer Configs and Antivirus software.

Mac OS 10.8 comes with a recovery partition that installs with the system. To access it hold the command key and R together when powering up the mac. This gives you access to disk utility, the option to  reinstalling the OS and an option to restore from a Time machine backup.

When the normal troubleshooting fails to acquire a good IP address try resetting the TCP/IP stack with Rizonesoft Winsock Repair. Download the small app and run the one click repair. The following site offers a download and a short explanation of the apps cababilities:

http://fileforum.betanews.com/detail/Rizone-Winsock-Repair/1250650060/1

Enable Built-in Administrator Account

First you’ll need to open a command prompt in administrator mode by right-clicking and choosing “Run as administrator” (or use the Ctrl+Shift+Enter shortcut from the search box)

Now type the following command:

net user administrator /active:yes

You should see a message that the command completed successfully. Log out, and you’ll now see the Administrator account as a choice.

Sometimes when dealing with really old programs (in this case, Accelerated Reader 5.12) you might run into some bugs that have very little documentation on how to deal with them. In this tutorial I will show you how to deal with AR when the program randomly loses its path to a network folder.

When you open AR (and you are sure your mapped drive is activated/working) and see this, you probably are experiencing the random path missing bug:

The main issue here is that AR gives us no way to reset the path via the program. We have to unfortunately go into the Windows folder, delete the AR files that hold this information, and restart AR so that it can ask us to reset the path. Thankfully this is fairly painless.

Open “My Computer”, click on your OS HDD (most likely the  C:\ drive), and go into your Windows folder. Find these two files (ALSBIGC.DAT and ALSBIGC.FPT) that are circled and delete them:

Once you delete them, re-open AR and you’ll see this screen:

Click “Next”. It will then ask you to verify your license (in this case, anyway). Choose “Register product using a previous installation”. Find where the AR network installation is (for us , it is in \\images\lmsar) and direct it there:

Click on the AR folder, click “Open”, and then press “OK”. If all went well, you should see something like this:

Press “Next”. Your classes should show up as normal now!

This isn’t something that should come up a lot, but in the case you are moving to a different country or receive a computer from a different country, you may have to change your Operating System’s region settings to your native region. In this case, we had a laptop that for some reason shipped with a United Kingdom region set. You might not notice it immediately, but after awhile you’d probably start seeing the differences, like the time (24 hour format) and date (day-month-year instead of month-day-year) are in different formats. Also, keyboards are obviously different in different countries, so things you type on a US keyboard probably won’t translate to the wrong region set computer. Thankfully this is an easy fix.

To correct your region setting, log in and find and open the control panel (usually found in the start menu). Click on the “Region and Language” button. You should see this:

This area has 4 tabs (Formats, Location, Keyboard, Administrative). Change the first 3 to the United States and press Apply. After your done with that, go to the Administrative tab:

Click on the “Change System Locale” button and change it to the United States. After that, click on the “Copy Settings” button. You’ll see this:

Make sure the “Welcome screen and system accounts” box is checked. Press “OK”.

You’re done!

Clearing the keychain of any wireless links may eliminate wireless authentication problems. Open Keychain Access, which is in the Utilities folder within the Applications folder. Delete any wireless entries. Save changes and close. As an extra measure you may want to stop and restart the airport.